Last updated: September 16, 2026
When you use our services or submit inquiries through our website, we collect personal information including your name, email address, and service preferences. This information is provided voluntarily when you complete forms or communicate with us directly.
We also collect technical information automatically, such as IP addresses, browser types, and pages visited on our site. This data helps us understand how visitors interact with our platform and identify areas for improvement.
Personal information is used to respond to your inquiries, coordinate services you've requested, and facilitate connections with artisans. We may also use contact information to send updates about our services, though you can opt out of such communications at any time.
Technical data is analyzed in aggregate to improve website functionality and user experience. We do not use this information to identify individual users without their consent.
We share your information with artisan partners only when necessary to fulfill service requests you've made. These partners are informed that your data must be handled confidentially and used solely for the purpose of coordinating your requested service.
We do not sell, rent, or trade personal information to third parties for marketing purposes. Information may be disclosed if required by law or to protect our rights and safety.
We implement reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the information provided on our contact page.
You may also object to certain uses of your data or request that we restrict processing in specific circumstances.
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information about our cookie practices, please review our Cookies Policy.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we will post a notice on our website and update the date at the top of this document.
For questions or concerns about this Privacy Policy or our data practices, reach us at [email protected].